Effective date: September 22, 2025

Introduction
Zeropoint Computing (“we”, “us”, “our”) is a Bangladesh-based digital agency offering web design, development, SEO, digital marketing and related IT services. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or use our services. Our office is located at NRB Building, Alokar Mor, New Market Road, Rajshahi-6201, Bangladesh.

Scope
This policy applies to personal data collected through our website (https://www.zeropointcomputing.com/), email, phone, social channels, and during project work or support engagements.

Information we collect
• Contact & identity data: name, company name, email, phone, mailing address, job title.
• Project data: requirements, files, communications, billing details and technical information necessary to deliver services.
• Payment data: invoicing and transaction records (we do not store full payment card numbers).
• Usage & technical data: IP address, browser, device, pages visited, error logs, cookies and analytics.
• Marketing data: preferences and consent for newsletters or promotional messages.

How we collect data
We collect data you provide (contact forms, email, calls, proposals), automated data (cookies and analytics), and data from third parties when you grant permission (payment processors, cloud providers, or publicly available business directories).

Why we process personal data (purposes & legal bases)
• To provide and manage services, proposals, projects and support (contract performance).
• To process payments and invoices (legal/contractual obligations).
• To communicate updates, quotes, and marketing (consent — you may unsubscribe anytime).
• To improve our website, services and security (legitimate business interest).
• To comply with legal obligations (e.g., tax, accounting).

Cookies and tracking
We use cookies and analytics to improve site functionality and measure performance. You can manage cookie preferences via your browser; blocking cookies may affect site features.

Sharing & third parties
We may share data with: trusted service providers (hosting, email, payment processors), legal authorities when required by law, and professional advisers (accountants, lawyers). We do not sell personal data. Third-party services we use enforce appropriate security and processing terms.

Data transfers & international processing
When third-party providers process data outside Bangladesh, we take steps to protect your data (contractual safeguards and secure providers). If you are located in a region with specific data-transfer rules, contact us for details.

Data retention
We retain personal data as long as necessary to provide services, comply with legal obligations, or resolve disputes. Typical retention ranges: project records and invoices — 6–7 years (or as required by local law).

Security
We implement reasonable technical and organizational measures (access controls, encryption for data in transit, secure hosting) to protect data. No system is 100% secure; promptly report suspected breaches to us.

Your rights
Depending on your jurisdiction, you may have rights to: access, correct, update, delete, restrict processing, object to processing, and data portability. To exercise rights or withdraw consent, contact us (see contact below). We may require verification and legal exceptions may apply.

Children
Our services and site are not directed to children under 13. We do not knowingly collect data from children; if discovered, we will delete it promptly.

Links to other sites
Our site may link to third-party sites. This policy does not apply to those sites — please review their privacy notices.

Changes to this policy
We may update this policy; changes take effect when posted with a revised effective date. Significant changes will be notified via our website or email.

Contact & data protection officer
For privacy questions, access requests, or complaints, contact:
Zeropoint Computing
NRB Building, Alokar Mor, New Market Road, Rajshahi-6201, Bangladesh.
Phone: +8801711825681 · Email: zeropointcomputing@gmail.com